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24 spetsar på växelverkan med amerikanbeställare

Växelverkan med amerikanbeställare är en av det svåraste tinget som jag har sett och hört från min vänner. Detta är mestadels tack vare den enorma kulturella skillnaden och långt bruket av engelska. Gilla uttryckanåden är ovanligt för dem, och dess bättre ordstäv kommer igen eller kunde dig behaga repetition det. En av det störst missförstår använder genvägstundsamtal. Detta bör undvikas som dem kan för att inte vara det som är bekvämt med din brytning. Är här 24 spetsar på muntligt, e-posten och andra som du ska fyndet som var användbart för säkert.

  1. Skriver inte? samma? i e-post - Det gör lite samma till dem. Var specifik. I stället för ordstäv - jag ska försök att organisera dokumenten och att informera dig omkring samma , enkelt något att säga - jag ska försök att organisera dokumenten och att informera dig, när det göras.
  2. Inte använda uttrycker? hänseende? - Dess som används inte gemensamt i amerikanengelska. Ett bättre dömer skulle är - Utfärda härom än ordstäv angående detta utfärda eller med hänseende till detta
  3. Undvik att använda uttrycka? Tvivel? i e-post eller konversationer. Tvivel är en uttrycka som in används, benämner av att tvivla en person. Ett ska bättre alternativ är - jag har a ifrågasätta på detta.
  4. Använder inte uttrycka? skruvat upp? liberally. Though används uttrycka in blidkar men, om läget inte är bra, som dig, avslutar styrkan upp i ett förfärligt läge. En bättre lösning är - Läget är rörapn upp
  5. Avbryt inte in - between. Dess undviker en det normalavana av att avbryta andra, när du är i en grupp, dem med dina amerikanbeställare special. Special på ringa, om det finns någon fördröjning ringer, ger på personen över ringer a bet lite av tid. Dig universitetslärare? t önskar att lossa dina kunder rätt?
  6. Undvik att använda - förstår du?. Detta används mest gemensam i Indien som förargar egentligen till mig också ibland. It makes me feel like I am so dumb that you need to ask this every time. A better option is ?Does that make sense?
  7. Use proper punctuations. Its a bad habit to write an email like love letter. Your lover might like it but not the clients. Use proper breaks, punctuations, use semicolons, hyphens. This way you make things right to the point and specific.
  8. Do not say ?Pardon?. This word is not commonly used in American English. Saying Please come again or could you please repeat it, is a better solution
  9. Avoid using shortcut terms like Can?t or Don?t. If they are not very comfortable with your accent this will create further problems as they will either try to judge their own way or wont ask you more. Its always better saying cannot or do not
  10. Avoid using term Mail for email. In American English a mail us a posted letter while email is an electronic mail. If you say - I have mailed you the document, They might think you have made arrangement for postal delivery.
  11. There is no word as prepone. Many of us have developed a habit of saying prepone which is inspired from the word postpone.( I am getting a red line now for that word too.) Instead of saying prepone use advanced as in - The meeting was advanced.
  12. Its tea-yar not Tire. This is one of the major mistake we make in India. When you say a AC Three tire its not ?Tire? but its ?tea-yar?. For god sake don?t make them feel about tires when you try to explain a 3 - Tier- Architecture
  13. Using End of September , sounds better than September End.
  14. Ask for exact time rather that what?s the time. They use ?Quarter of one? more often rather than saying 1:15. Better to ask exact time.
  15. Relating to above when they have to ask for time they might say ?Do you have the time?? which is confusing if you have been in habit of using it for asking a person if he has some spare time.
  16. Avoid using Today with night. It?s again one of the most commonly used word meaning, to say Today night make sense here but actaully if you break up what Day has to do with night. Say Tonight and This evenings rather than saying Today Night or Today Evening.
  17. There is no word as updation. Its mostly used in technical issues related to database.You update somebody not ?I am updating him? . This sounds like you are inserting some records in his mind, that?s funny.
  18. Refer them with their Name: If you are meeting some American client for the first time, they will more happy of they called by their name rather than greeted by Sir and please don?t ever call a women as ?madam?. You make her feel like a 80 year old lady, lol.
  19. Avoid using abbreviations in first email. Its a normal culture to use abbrv ( like this) which might lead your client to no where. Expand it for the first like Java API for Registry ( JAXR) and then in later part of the mail use JAXR.
  20. Avoid using ?Hi? as a subject in emails as a subject. Confused ? Well when you compose any email there is a subject part which appears to your mail recipient first than your matter inside. If the person is very busy he might just skip mails thinking it from one of his friend. Be specific on email subjects.
  21. Avoid using ?Back?. Back is the word which will make you feel your client something else like when you say ?back in my mind?. Common Back is used like Back Pains, your mind doesn?t have a back you body does. Use Ago in days and before in time.
  22. Use however instead of But, It makes a negative impact.
  23. Its better to use Last day then yesterday when it comes to shipping or marketing.
  24. Similarly instead of using Tomorrow use Next Day when it comes to shipping or marketing.

Wooo.. That was some research done by our team today and it made us also to think what kind of mistakes we had been making all the time. These tips can also be used in blogging and your mail email conversations.

This is just 24, there could be much more .. Would you like to share with us ? DO tell us in comments.

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Posted on 14th September 2007 by Ashish Mohta , A tech blogger who writes about solving day to day problems of people who use computer. He also writes on How to use the applications like Office, PC tips, Online tools,Browsers and more. All posts by Ashish Mohta | Connect with me @ Twitter | Linkedin | Facebook | Stumble | Need more help? Ask your Questions at our Support Center

2 Comments »

  • Preethi Rajagopal said:

    Hey,
    This information is very useful. I will “update” my friends “about this” :-)

  • Mike G said:

    Ashish, I’m an American, but I really enjoyed your tips. Most are very good and some are funny too! A few should be read and followed by Americans too such as #5. Tip #6 even helped me to better understand a Burmese coworker who is always saying “You got it?” which I agree can be annoying.

    The only tips I might comment further on are 2 and 8. Most Americans will understand use of “regarding” or “pardon?” Problems understanding “pardon?” may have more to do with accent. The second syllable has to end on a very precise tone in relation to the first syllable. So you may be correct to say it’s safer to use “could you please repeat that?”

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