互动与美国客户是我看了和收到我的朋友的来信的一个最困难的事物。 这主要归结于巨大的文化差异和方式对英语的用途。 象词体谅为他们是异常的，并且它的更好的说法再来或可能您请重覆它. 一最大的差错使用捷径，当谈话时。 这，因为他们也许不是那舒适以您的口音，应该避免。 这24个技巧在您将肯定发现有用的口头，电子邮件和其他。

1. 不写？同样？ 在电子邮件 -它做一点同样对他们。 是具体的。 而不是说-我将设法组织本文和通知您 同样 简单地言-我将设法组织本文和通知您，当它完成。
2. 没使用词？尊敬？ -它不常用在美国英语。 一个更好的句子是- 关于这个问题 比说 关于这个问题 或 关于此
3. 避免使用词？疑义？ 在电子邮件或交谈。 疑义是词使用根据怀疑人。 一个更好的选择将是-我有a 问题 在此。
4. 不使用词？弄糟？ 宽宏地。 虽然词用于幽默，但，如果情况不是好，您在一个可怕的情况也许结果。 一种更好的解答是- 情况是 弄糟
5. 中间不要中断. 它正常习性中断其他，当您是在小组时特别地避免他们与您的美国客户。 特别地在电话，如果有任何延迟在电话，稍微给人在电话时间。 您笠头？t想要疏松您的顾客？
6. 避免使用-您是否了解？. 这通常用于真正地有时也是讨厌的对我的印度。 It makes me feel like I am so dumb that you need to ask this every time. A better option is ?Does that make sense?
7. Use proper punctuations. Its a bad habit to write an email like love letter. Your lover might like it but not the clients. Use proper breaks, punctuations, use semicolons, hyphens. This way you make things right to the point and specific.
8. Do not say ?Pardon?. This word is not commonly used in American English. Saying Please come again or could you please repeat it, is a better solution
9. Avoid using shortcut terms like Can?t or Don?t. If they are not very comfortable with your accent this will create further problems as they will either try to judge their own way or wont ask you more. Its always better saying cannot or do not
10. Avoid using term Mail for email. In American English a mail us a posted letter while email is an electronic mail. If you say - I have mailed you the document, They might think you have made arrangement for postal delivery.
11. There is no word as prepone. Many of us have developed a habit of saying prepone which is inspired from the word postpone.( I am getting a red line now for that word too.) Instead of saying prepone use advanced as in - The meeting was advanced.
12. Its tea-yar not Tire. This is one of the major mistake we make in India. When you say a AC Three tire its not ?Tire? but its ?tea-yar?. For god sake don?t make them feel about tires when you try to explain a 3 - Tier- Architecture
13. Using End of September , sounds better than September End.
14. Ask for exact time rather that what?s the time. They use ?Quarter of one? more often rather than saying 1:15. Better to ask exact time.
15. Relating to above when they have to ask for time they might say ?Do you have the time?? which is confusing if you have been in habit of using it for asking a person if he has some spare time.
16. Avoid using Today with night. It?s again one of the most commonly used word meaning, to say Today night make sense here but actaully if you break up what Day has to do with night. Say Tonight and This evenings rather than saying Today Night or Today Evening.
17. There is no word as updation. Its mostly used in technical issues related to database.You update somebody not ?I am updating him? . This sounds like you are inserting some records in his mind, that?s funny.
18. Refer them with their Name: If you are meeting some American client for the first time, they will more happy of they called by their name rather than greeted by Sir and please don?t ever call a women as ?madam?. You make her feel like a 80 year old lady, lol.
19. Avoid using abbreviations in first email. Its a normal culture to use abbrv ( like this) which might lead your client to no where. Expand it for the first like Java API for Registry ( JAXR) and then in later part of the mail use JAXR.
20. Avoid using ?Hi? as a subject in emails as a subject. Confused ? Well when you compose any email there is a subject part which appears to your mail recipient first than your matter inside. If the person is very busy he might just skip mails thinking it from one of his friend. Be specific on email subjects.
21. Avoid using ?Back?. Back is the word which will make you feel your client something else like when you say ?back in my mind?. Common Back is used like Back Pains, your mind doesn?t have a back you body does. Use Ago in days and before in time.
22. Use however instead of But, It makes a negative impact.
23. Its better to use Last day then yesterday when it comes to shipping or marketing.
24. Similarly instead of using Tomorrow use Next Day when it comes to shipping or marketing.

Wooo.. That was some research done by our team today and it made us also to think what kind of mistakes we had been making all the time. These tips can also be used in blogging and your mail email conversations.

This is just 24, there could be much more .. Would you like to share with us ? DO tell us in comments.

Tags: amercian clients, using english, writing skill