Rajesh Asks:

I installed Firefox on my system but some spyware or Malware program is not allowing me to run Firefox. Whenever I start Firefox, a popup window appears and stops running Firefox. A message appears on window saying “I don’t hate Firefox, but use only Internet explorer”

Hi Rajesh,

Thanks for sharing the problem with us and the good news is we do have a solution. Here are the details:

• Its a W32/Forbot-J Spyware Worm
• This is what it does

• Allows others to access the computer
• Steals information
• Reduces system security
• Installs itself in the Registry

Solution:

#1 Reboot Your computer in safe mode and the look for a file smsc.exe in c:\winnt\system32\. Delete it.

#2 It Installs itself through registry . So the best way is to remove it so it never starts again when you computer does. Look for following entries in your registry ( WIN KEY + R and then Type REGEDIT in run box )

• HKLM\Software\Microsoft\Windows\CurrentVersion\Run\Win32 USB Driver
• HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce\Win32 USB Driver
• HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices\Win32 USB Driver

Remove them and close registry editor. Reboot once again. Update your system with latest virus updates. The problem should be solved

Tags: firefox, registry editor, safe mode, system security, virus updates, worm