Fix: Spotify Keeps Randomly Crashing on Windows

Spotify is one of the best ways to listen to your favorite podcasts and music. Despite offering a flawless and speedy listening experience, Spotify’s Windows desktop software is not without issues. It sometimes refuses to function, and it might suddenly stop on other occasions. A poor network connection or a back-end server issue are the two leading causes of your Spotify app crashing. In this article, you will find several ways to fix Spotify randomly crashing on your Windows PC.

Why is Spotify crashing?

Your Spotify app could keep crashing while streaming for several reasons, such as a recent problematic update or account location change. Make sure your device is not the problem before you start fixing Spotify. Before using the app, you should consider performing a factory reset if your device crashes while using other apps.

Some common causes of unexpected Spotify shutdowns or crashes are as follows:

  • Your device is configured to conserve battery life, or a storage cleaning program is active.
  • The app is incompatible with your device. This can result from a recent update to the Spotify app or an outdated CPU or operating system on your device.
  • The app cannot operate without an antivirus program, firewall, or VPN.
  • Your device is out of storage and only has limited memory.
  • A third-party app or program is the source of the issue, or the app’s files are faulty.
  • There are problems with your Wi-Fi hotspot or network.

Spotify Keeps Randomly Crashing

Fix: Spotify Keeps Randomly Crashing on Windows

Now that you have understood the causes of the Spotify app crashing let us move on to the fix Spotify randomly crashing on your Windows PC:

  1. Quit Spotify via Task Manager and Restart It
  2. Run Spotify as Administrator
  3. Troubleshoot Spotify
  4. Reinstall Spotify

You may need admin permission to execute some of the suggestions.

1] Quit Spotify via Task Manager and Restart It

If Spotify keeps crashing, try forcing the app to shut down entirely before relaunching it. Sometimes, part of Spotify might be running in the background, and relaunching will make little sense if that is not closed.

  • Press the Ctrl + Shift + Esc keys to open Task Manager.
  • In the Process tab, locate the Spotify app, right-click on it, and choose the End task option from the context menu.

Force Quit Spotify via Task Manager

Now, restart your Spotify app and check whether it is still crashing.

2] Run Spotify as Administrator

An application may occasionally crash while running if it lacks specific permissions. To avoid this, you should grant it admin access by running it as an administrator.

This is how you run Spotify as an administrator:

  • Locate your Spotify app on your PC, right-click, and choose the Run administrator option from the context menu.

Run the Spotify App as Administrator

  • Click on the Yes button on the User Account Control prompt.

If it resolves the issue, you can give the administrative rights a permanent status. Here is how to do it:

  • Right-click on the Spotify icon on your desktop and choose Properties from the context menu.
  • Click on the Advanced button in the Shortcut tab of the Properties window.
  • In the Advanced Properties window, click on the checkbox next to Run as administrator and click OK. Next, click Apply and OK in the Properties window to save the changes.

Run the Spotify App as Administrator Permanantly

Next time you open Spotify, it will run with administrative access.

3] Troubleshoot Spotify

In this method, we will troubleshoot the app’s compatibility with the PC it is running on. Here is how you troubleshoot Spotify:

  • In the Windows search bar, type Spotify, right-click on the Spotify app, and click the Open file location option from the context menu.

Open Spotify's File Location From Windows Start

  • From the file list, locate the Spotify app, right-click, and choose the Show more options from the context menu.

Choose Show More Options For Spotify App

  • From the following context menu, choose the Troubleshoot compatibility option.

Choose Spotify's Troubleshoot Compatibility Option

  • Click on the Try recommended settings option in the Program Compatibility Troubleshooter window.

Select Troubleshooting Option when running compatibility troubleshooer

  • Click on the Test the program button. The Spotify app will automatically open.

Test the Compatibility Settings For Spotify

  • Afterward, go back to the troubleshooting window and click the Next button.

Choose the Next Button to Further Test Spotify's Compatibility

  • You can decide how to end the troubleshooting procedure from the next window based on whether the problem still exists.

Complete Spotify's Troubleshooting Comptibility

Open the Spotify app and check whether it still crashes or not.

4] Reinstall Spotify

It could be time to give Spotify a fresh start by deleting and reinstalling it if the previous methods do not stop it from crashing randomly. The Windows Store is the best place to start.

Here is how to uninstall Spotify and then reinstall it:

  • Open Settings and click on Apps from the left pane. Next, click on Installed Apps or Apps & Features. Installed Apps Windows Settings
  • On the right, type Spotify in the text box under the Apps list.
  • Click on the three-dot menu next to the Spotify app and click the Uninstall button in the context menu.Uninstall Spotify

You have successfully uninstalled the Spotify app. The next step is to reinstall it. Follow the instructions given below to reinstall the Spotify app:

  • Type Store into the Windows search bar and click on Microsoft Store under Best Match.
  • Type Spotify into the Microsoft Store search engine and press Enter.
  • Choose the Spotify app from the listing displayed and click on the Get button to install the Spotify app.

Install Spotify From Microsoft Store

Open the newly installed Spotify app and check whether it crashes.


Millions of users rely on Spotify, but it frequently crashes without warning. If this has occurred to you, you may be considering whether it will be worthwhile to continue using Spotify in the future.

However, you can prevent the application from crashing in the future by regularly updating your app and device, making sure that your device has enough storage, clearing caches frequently, and avoiding syncing too many devices at once. If your problem is still not fixed, you can always post a message in the community forum of Spotify. I hope this article helps!

What Does Deleting Spotify Cache Do?

Deleting the cache of the Spotify app can help free up storage space on your device and potentially resolve some issues you may be experiencing with the app. Deleting the cache will remove this stored data, but it will not delete your playlists, saved songs, or account information. You must sign back into the app and let the cache rebuild the next time you use it.


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