@Microsofthelps is the Official Twitter Account which can help you answer questions on Windows 7 which you must be having. Though at TSNW we do talk about Windows, PC, Mobile and Internet tools getting help from Microsoft Service Support online is awesome.
There are 4 people in this group namely andrea, andrew, brian and zahn who are here to answer your queries. So if you have a twitter account and use Windows 7 or are planning to get one this is the best way to get it through.