How to delete your BlackBerry ID without Password

BlackBerry Id is the new feature which is compulsory if you want to install any update or application using the BlackBerry App World 2.0.  While creating you are asked to set for a secret question also. However if you forget both password and answer to secret question, there is no way to get your account back. This also means that you cannot use the same email id which is required to login.

BB App Word ID

So what do you do apart from obvious option to create another one if you want to use the same email id again ? The answer to this is to delete the account itself.

When you create your BlackBerry Id you get an email from Blackberry which gives you brief details and secure link which lets you delete your Blackberry ID. This link is not available via your Blackberry Account online or through the App Word Interface.

Delete BlackBerry Id

The best part is that even if you don’t remember password you can use this link to delete your account. Now you can use the same email to recreate it but you will not get the username back.


  1. Hi,
    I deleted that email and forgot password and secrete question but would love to delete the account and start up again.
    How do I do this?

  2. Hello,

    What if I deleted the “Account Created” email? Is there another link to delete the account?

    Thank you!

  3. what if you dont have access to that email account anymore or the email? is there any other way to delete the ID account?

  4. I don’t have the email acc on my phone anymore. So now I cannot create or fix anything new. No reset of password is helping or working. What can I do now? How do you get the prev email acc back and to reset the password

  5. Pls help, i’ve created another BlackBerry id because i forgot my old BlackBerry Z10 password & security answer. I don’t kno how to delete the old1, when i try to purchase an app it keeps on asking me the old BlackBerry id password & security answer. Can someone help pls!

  6. I’ve created another BlackBerry I’D bcos I forgot my previous password. I deleted the old one but still when I log in with the new it doesn’t log in, still wants de old BlackBerry id and password, plz help it’s really frustrating, cos it tells u to that and when u do as told still goes to where u started, ahhhhh


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