Fix Netflix App Not Working On iPhone and iPad

Are you eagerly waiting for the weekend to binge on Netflix and relax? Netflix not working or causing issues can ruin the good mood with ease. Numerous causes might lead to why Netflix app not working on iPhone and iPad. This post has listed some of the most common and efficient fixes to help you with different Netflix issues.

Fix Netflix App Not Working On iPhone and iPad

Fix Netflix App Not Working On iPhone and iPad

Multiple reasons may lead to Netflix not working on iPhones and iPads. From the server being down to Wi-Fi connection problems, the causes are endless. Luckily, there are various solutions you can adopt to fix the issues. Those are:

  1. Check Internet Connection
  2. Check your Netflix Subscription
  3. Update the Netflix App
  4. Restart the App
  5. Check Netflix Server Status
  6. Force Close the App
  7. Update Date and Time
  8. Remove Devices
  9. Check for Restrictions
  10. Reset Network Settings
  11. Change iPhone Storage
  12. Reset All Settings: Last Savior

Such irritating interruptions can spoil the mood quickly. That is why knowing some simple yet effective solutions is an excellent idea. Take a look at all of the Netflix App Not Working fixes one by one.

1. Check Internet Connection

The first solution is the simplest one out of all these solutions. You need to check your internet connection to see if it’s working. For this, go to Safari on the Apple device you have. After this, open the website of your choice.

If the website opens quickly, you can relax. Your internet connectivity is working perfectly fine. However, you need to assess the connection if the website takes a long time to load. In that case, you need to talk to the internet service provider.

2. Check your Netflix Subscription

Another reason you can face issues with the Netflix app is if your subscription plan is over. For that, you need to make sure your subscription plan is still on. If not, you need to recharge to continue watching Netflix.

3. Update the Netflix App

Updating the app is crucial to ensuring you don’t face unnecessary issues. Keep in mind that Netflix releases updates often to eliminate glitches and bugs. To do that, take a look at these steps:

  • Press the App Store button.
  • Tap on the initials of your profile name in front of Today.
  • When you see the list of apps needing updates under Available Updates, press the update button next to Netflix.

Wait for some time and let the update complete. After that, open the app and see if the issue persists.

4. Restart the App

Often, apps face issues while starting, which lead to errors. Netflix is not immune to this problem. However, in case of minor glitches, a simple restarting of the app can help.

For that, swipe up to the bottom of the screen to bring the app switcher. Alternatively, you can also double-press the Home button. Now, search for the Netflix app. Once you find it, swipe it upward and dismiss the app.

Reopen the app and see if the issues remain or not.

5. Check Netflix Server Status

Another excellent way to fix Netflix issues is to see the server status of Netflix. For that, you need to go to the Is Netflix Down help center. Here, it will display whether the Netflix servers are having problems. That way, you will know if there are any temporary issues from Netflix’s end.

If there are issues, Netflix will post them here. If not, you can move on to other fixes.

Check if Netflix is Down

6. Force Close the App

Force closing the Netflix app is another way to deal with the issues. For that, there are two distinct methods you can use.

  • Using Face ID: If your iPhone has a Face ID, you can swipe up from the lower part of the device and hold.
  • Using Home Button: If your iPhone has a home button, double press it quickly. After that, drag the Netflix app card upwards to remove it.

Wait for a few seconds and try opening the app again.

7. Update Date and Time

Sometimes, issues with the date and time setting can interfere with the functioning of the apps. For that, you need to look at the settings and ensure it is set automatically. For these, take a look at these steps –

  • Go to Settings on your iPad or iPhone.
  • Click on General.
  • Press the Date & Time section.

Tap on Date and Time in iPhone and iPad

  • Now, turn on the toggle for Set Automatically.

Turn on Date & Time Automatically Toggle iPhone iPad

8. Remove Devices

Netflix has multiple subscription plans that allow users to use a specific number of devices or screens. For example, you can use only one device with basic and mobile plans. In the case of the standard plan, you can use two devices; for premium plans, you can choose up to four.

One of the primary reasons you can have issues with Netflix is if more screens are being used than permitted. In that case, you must remember if you have given more people your Netflix password. Now, you need to remove devices to reaccess the Netflix account.

For that, take a look at the following steps:

  • Open Safar, and press on AA.
  • Go to Request Desktop Website.
  • Click on the N icon at the corner.
  • Click on Recent device streaming activity. It will show the details of the account activity.
  • Move back and click on the Sign out of all devices option.

Netflix Click on Sign Out of All Devices

  • It will remove access to the Netflix account from all devices.
  • Now, you can sign in again.

Note: Be careful with the number of persons you share the Netflix password with.

9. Check for Restrictions

Another thing that can interfere with the smooth running of Netflix is if it is under restrictions. To check that, adopt the below-mentioned steps –

  • Go to the Settings app.
  • Tap on Screen Time.


  • Press the Content & Privacy Restrictions button.

Press on Content and Privacy Restrictions

  • Here, you need to look out for Content & Privacy Restrictions.
  • Once you find it, turn the toggle off.

Turn Off Content and Privacy Restrictions

  • After that, force close the app.

Wait for some seconds and reopen the app.

10. Reset Network Settings

Is your Wi-Fi appropriately connected? Sometimes, you can have trouble with the Netflix app due to Wi-Fi connectivity issues. To remedy the problem, you can reset the network settings. It will get rid of network errors.

Check out the steps you need to follow:

  • Go to Settings on your device.
  • Click on General.
  • Press on the Transfer or Reset iPhone option.

Tap on Transfer or Reset iPhone

  • Press the Reset option.

Tap on Reset Button

  • Now, select Reset Network Settings.

Press Reset Network Settings

  • Here, it would help if you typed the lock screen password.
  • Confirm the Reset Network Settings option again.

It will take some time for the restoration process to complete.

11. Check iPhone and iPad Storage Space

Check iPhone Storage

Storage is needed even if you are streaming on Netflix. Ensure you have enough storage space, and keep track of it. Read out the guide on how to check iPhone Storage Usage

11. Reset All Settings: Last Savior

If nothing else works, you can check out this option. Keep in mind that this is the last solution you must choose. When you reset all iPhone settings, all your passwords, configurations, and settings will be removed. That is why it is vital to have a backup of crucial data before you proceed with this choice.

Take a look at these steps you need to follow –

  • Go to the Settings app.
  • Click on General.
  • Press the Transfer or Reset button.
  • Click on the Erase All Content and Settings option.

Tap on Erase All Content and Settings

  • Here, you will need to enter your Apple password.
  • Now, click on the Reset All Settings option present at the bottom of the screen.
  • Confirm resetting and wait for some time.
  • If needed, you have to type the Apple ID.
  • Now, set things up again and see if the app is working.


With a vast collection of movies, series, and other entertainment options, Netflix has garnered massive popularity. However, issues with the app have been rampant. Several iPhone or iPad users have reported different problems with the app. For that, knowing the various solutions can offer reliable assistance.

Check out our fixes if you encounter a Netflix app problem. Try these fixes today!

How Many Devices Can Access One Single Netflix Subscription?

If you have a basic plan, only one device can stream at once. The standard plans give streaming access to two devices simultaneously, while the premium plan gives access to four.

How Do I Reset the Netflix App on My iPhone?

Go to Settings, scroll down and find Netflix from the list of apps. Tap on Netflix and turn the toggle on for the Reset option.

How Do I Update the Netflix App?

Go to the App Store on your iPhone/iPad. Tap on your Profile Name initials and swipe down until you find Netflix. Tap on the Update button if there’s one.

Yogesh Mankani
Yogesh Mankani has been a freelance content writer for the last ten years. His passion for blogging and giving words to his ideas and thoughts make him fall more in love with his profession, which he takes very personally.


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