How To Resolve Blue Screen Errors in Windows With the GetHelp App

The Blue screen error, or more terrifyingly, the Blue screen of death error in Windows, is a severe issue that Windows users can often encounter. This error can occur during the use of any particular application or component and makes the PC inaccessible for the time being. Once your PC is automatically restored to normal after the blue screen error, you don’t want it to occur again. You can prevent the Blue screen error from occurring again by using the Get Help app in Windows. So, in this article, we will tell you how to resolve blue screen errors in Windows with Get Help.

What Is Blue Screen Error and What Causes It?

The Blue screen error, more commonly known as the Blue screen of death (BSOD) error, is an extreme issue that can cause your Windows PC to restart unexpectedly or show a blue screen with an error code indicating the possible cause behind the error. It also makes the PC unusable sometimes. Here are a few causes of the Blue screen error in Windows:

  • Faulty or incompatible device driver
  • Corrupted or outdated system file
  • Damaged or missing registry entry
  • Malware infection or security software interference
  • Hardware failure or malfunction
  • Memory or disk error
  • Power supply problem
  • Overheating issue
  • Driver Failure.

The blue screen error can occur almost anytime, whether updating your PC, working with an app, updating drivers, or any usual PC use case. The error is unpredictable, but can indeed be resolved, so without further ado, let’s learn how to resolve blue screen errors in Windows with Get Help.

How To Resolve Blue Screen Errors in Windows With the GetHelp App

Resolve Blue Screen errors in Windows with GetHelp.

The Get Help app in Windows is now the one-stop shop for solutions, troubleshooting, and support for Windows and its related components. The utility is an integral part of the user experience. Here’s how to resolve Blue screen errors in Windows with Get Help.

  • Open the Get Help app by searching for it in the Start menu or Windows search,
  • In the Get Help app, type, Blue Screen Error.
  • On the following page that opens, you will be asked a few questions, which you may answer to the best of your knowledge.
  • The app will suggest some steps to fix the issue based on the answers to these questions.
  • Additionally, the Get Help app provides you with self-help articles from the Microsoft website for you to proceed with additional fixes.

Reslving Blue Screen Error Using Get Help app in WIndows

  • If none of the suggested fixes work and the problem persists, contact Microsoft support by clicking the Contact Support button in the bottom left.
  • You can reach out to the Microsoft support team via Chat or Call. For on-call support, you have to be a Microsoft 365 subscriber. For regular users, Chat is the only direct support option.

And that’s it. That is how you resolve the Blue screen errors in Windows with Get Help.

Related Read: Windows: How to Troubleshoot Black Screen or Blank Screen Errors


The blue screen error is one of the most common and frequently occurring errors in Windows and has troubled users in various ways, be it losing precious work, hampering workflow, or system crashes. Addressing the error immediately is essential to preserve your precious data and prevent a system crash. This article taught us how to resolve blue screen errors in Windows with Get Help.

How Do I Prevent Blue Screen Errors From Happening in the Future?

Blue screen errors can happen due to hardware or software problems. To prevent them, you should maintain your PC in good condition. You can use Windows Update to get the latest updates, Windows Security to protect your PC from malware, Windows Troubleshooters to fix common issues, and Windows Maintenance to optimize your PC performance.

How Do I Recover My Data After a Blue Screen Error?

To recover data after a blue screen error, use File History or OneDrive. File History backs up files to an external or network drive. OneDrive syncs files online and across devices. Set them up before the error. Go to Settings > Update & Security > Backup and select Restore files to restore files.

What Are the Different Types of Blue Screen Errors, and What Do They Mean?

Blue screen errors, or stop errors or bug checks, show a stop code and a hexadecimal code. They tell the type and source of the error. For example, VIDEO_TDR_TIMEOUT_DETECTED is a video driver issue, PAGE_FAULT_IN_NONPAGE_AREA is a memory issue, CRITICAL_PROCESS_DIED is a system process issue, etc. You can learn more about your stop code at Bug Check Code Reference.


Please enter your comment!
Please enter your name here