How to update Unknown Music Album Info using Windows Media Player

It is common for many of us who listen to music on players like Zune or iPod or any other external player to see the blinking like “Unknown Album-Unknown Artist” on it. Many of us don’t bother about it as you do the random shuffle, but when we get to search for a particular song, it takes ages.

Find Album Info Windows Media Player

How to update Unknown Music Album Info using Windows Media Player

Now I had synced music to both my BlackBerry and Zune, and it became necessary for me to remove those unknown strings, and Windows Media Player helped me doing so.  Here are the steps:

  • Make sure you are connected to the internet.
  • Select an album for which you would like to update the Album / Artist information.
  • Right, Click and select Find Album Info.
  • This will open a pop-up that connects to the Music Database of Microsoft.
  • You will be asked about the album if it is a mixed type or all are from one album. This is narrows down the search. In case you are not sure, select mix.
  • The next screen will pick up one song and search it based on the partial information available. Ensure that at least the song files have a proper name before you try to find album info.
  • The search will match it to the best result, and if you are pretty sure select that album.

Select album

  • Now, once the album is selected, It will list each song available from the internet.
  • Match Songs which is in your album, to one of the songs on the list. Repeat this process till you review all the songs in your album.

Match songs

  • In case you don’t find any match, select the next track. Once done, select Finish.

Now go back to your Windows Media Player, and you would see the album listed with Cover Image and all songs information available. Here is a video explaining it.

If you are unable to find any information, the next option is to enter the details manually. However, you will have to sure about it. You can use software such as TagScanner. The software can help you organize your music collection, set up file and audio information so the music player can display as expected.


  1. “find album info” came back with “no match found” and no other options. How can I manually enter the album name, genre and year?


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