Live casinos are a new way for players to experience the brick-and-mortar look and feel while being in your home’s comfort. Many live casinos are near-perfect emulations of how dealers will speak to you, act around you, and perform actions based on your own decisions.
The significant difference is how players place wages on their desktop or mobile devices. Besides convenience for the player, live casinos actually offer better payback percentages compared to traditional casinos. But how does it provide human interaction? Does it at all?
Human Interactions in Online Casinos
Speaking to the dealer and the other players in the room is a huge reason people will go to a brick-and-mortar casino. It’s widely thought that you can’t achieve the same amount of physical intimacy with other players who can make or break skill-based games like poker where you need to read the opponent before making a move.
Although these features aren’t as scaleable compared to software and technology in live casinos, a small group of dealers in live casinos will interact with you in real-time. Casino experts are continually improving this technology so you can interact and speak to the dealer through VR technology or text to imitate the brick-and-mortar experience.
Many live casino providers operate globally and offer their games around the world, so instead of interacting with people in your area, you can speak to others all over the globe. While this could become a problem due to the language barrier, this issue will diminish as translation technology becomes cheaper and more defined.
Along with imitating the personal interaction between players, there are specific technologies that improve the experience of the player. Some examples of this are monitors, GCU (Game Control Unit), cameras, and the live dealer. The live dealers are often trained by the casino they’re broadcasting from to keep the brick-and-mortar establishment’s high standards.
Dealers use cameras and a monitor to portray themselves to the audience. Often, multiple monitors show the dealer from the front, from their sides, and a birds-eye view that looks at the table for fairness. These monitors act as a way to ensure that the dealer isn’t cheating, while also making the players feel like they’re in the casino.
Cameras record the dealer in real-time and offer a play-back if the player wants to see a dealer move again and again to ensure the game remains fair. Cameras are essential, as they ensure that the entire game is being shown to the players. Just seeing the dealer interacting with the game on the table can help the player feel like they can also interact with the dealer.
Game Control Unit
The Game Control Unit is the heart of a live casino game because it assists the dealer. The hardware is smaller than a shoebox, but it helps the dealer see an overview of what’s happening at the table and guides them when to spin the wheel or deal cards. Without it, the dealer may make a move before the players are done, which could ruin the game for others.
Wheels, Cards, and Dealers
We’ve briefly touched on the dealers, cards, and wheels, which help to make the gameplay what it is, as you can’t play most of these games without proper equipment. For blackjack and poker, cards are necessary, but for roulette, only the wheel is needed. These are used as a way to play the game, but also to interact with the players. Dealers will also interact with the players by portraying emotion during your plays, which is absent from games without a live dealer.