Keyboard Number Pad not Working on Windows 11/10

Numeric keypad not working or NumberPad on the desktop right side of your computer cannot type any number on official documents? In this guide, we will help you to fix Keyboard Number Pad not working on Windows 11/10.

Numeric keypads are used for entering long sequences of numbers quickly. A Number Pad is also used on PCs for typing alt codes for special symbols. Sometimes you might face an issue where your keyboard won’t type numbers, or it will just type numbers only.

What causes Number Pad not to work on Windows 11/10?

Unfortunately, some Windows users experience an issue that makes the dedicated numeric keypads unusable on their computer keyboard.

The most probable reasons you are experiencing this issue are an OFF number pad, outdated or corrupt drivers, a corrupt user profile, or turned ON mouse keys. We strongly recommend updating Windows regularly to prevent problems with the drivers.

Keyboard Number Pad not Working on Windows

Fix: Keyboard Number Pad Not Working on Windows

If your number keys are not working on the right side of your keyboard, it’s a common bug affecting Windows 10 users worldwide. The fundamental problem could be either with the hardware of the system or the software.

However, you can fix this issue by following these sequential methods:

  1. Enable the Numlock
  2. Turn OFF mouse keys
  3. Update your keyboard driver
  4. Turn on the Numeric keypad from the On-Screen keyboard
  5. Run the Hardware and Devices troubleshooter
  6. Try signing in to the system as a different user.

Follow these methods one by one to solve your issue.

1] Enable the Num Lock

One of the most common reasons for the keyboard not typing numbers may be because the Num Lock key is disabled. The Num Lock is represented by a small LED at the top-right corner. To enable it, you need to follow this process:

On the numeric keypad, look for the Num Lock button. Just press it once to enable the numeric keypad. Once the Num Lock is ON, you can use the numbers on the numeric keypad on the keyboard.

Some keyboards have top row number keys, which don’t work, so look for a Num Lock on the keyboard, and turn it on.

2] Turn OFF Mouse Keys

Mouse Keys Accessibility Windows

If turning on the Num Lock key, and the numeric keypad does not work, and you were unable to solve your issue, you can try these steps to turn off mouse keys:

  • Click on Start > Settings > Ease of Access or Accessibility
  • Click on Mouse from the left pane.
  • Disable the toggle under Use numeric keypad to move the mouse around the screen option.

Reboot your system and check if the Number Pad is back to use.

3] Update your Keyboard driver

Hardware drivers are responsible for managing the communication between the hardware and software of a device. If they are corrupt or outdated, the hardware devices might not work correctly.

The driver can cause the issue of the keyboard not typing numbers. You can update the drivers in two ways

First: Go to Windows Update > Advanced options > Optional updates > Driver Updates. If there is one for the keyboard, install it.

Second: You can use any third-party driver updater tool to download, and install the keyboard drivers.

Third: Directly download and install from the OEM website.

Restart your system and check if it resolves the issue.

4] Turn on the Numeric keypad from the On-Screen keyboard.

numeric keyboard option in on screen keyboard Windows

The on-screen keyboard in Windows 11/10 has a virtual Number Pad that you can use. It is not always as fast as a Number Pad-typing keyboard, but it offers customizable options that make it a worthy Number Pad emulator.

Follow these steps to access the on-screen keyboard:

  • Click on the Search box > Type On-Screen keyboard.
  • In On-Screen Keyboard, click on
  • Check the option Turn on the numeric keypad > Click OK.

Test to see if you can use the Numeric keypad on your computer.

5] Run the Hardware and Devices troubleshooter

Keyboard Troubleshooter Windows

The Keyboard troubleshooter is an excellent tool in Windows. It detects problems with connected hardware devices. If there are issues, it attempts to troubleshoot them.

Follow these steps to run the Keyboard troubleshooter:

  • In Windows 10, click on the Start button > Select Settings > Updates and Security > Troubleshoot.
  • In Windows 11, the troubleshooter is available at System > Troubleshoot > Other troubleshooters.
  • Select the Keyboard troubleshooter from the list of troubleshooters and run it.

Restart the system and check if your issue is fixed.

6] Try signing in to the system as a different user

In case all else fails, the problem may be with the user profile. Try signing in to the system with another account. If your system has only one user account, you could create a second one. Follow these steps to do so:

  • Click on Start > Settings > Accounts > Family & other people> Add someone else to this PC.
  • Then follow the instructions to create a new account.

Restart the system and sign in as a new user and verify if this resolves your problem.

Follow these methods and enable your Number Pad. I hope this post will help you to fix Keyboard Number Pad Not working on Windows 10.

How Do I Turn Off the Number Pad on My Keyboard?

First of all, if you are working with an external keyboard, there are high chances that there is a NumLock key. It is mostly located on the right side. You can click on it to toggle Numpad.

If you don’t have a separate num lock key, these are the most common shortcuts for toggling Numpad in keyboard:

  • Fn + F11 (Acer, Toshiba, Samsung)
  • Shift + Num Lock
  • Fn + Num Lock (Sony, Gateway)
  • Fn + F11 + Scroll lock
  • Fn + F8 (HP)
  • Ctrl + F11
  • Fn + Shift + Num Lock
  • Fn + F4 (Dell)
  • Fn + Nmlk (Lenovo, ASUS)

Why Is My Number Pad Using Arrows?

The number pad keys will act like the arrow keys, the Home and End keys, and similar things if Num Lock is turned off. Some laptop keyboards without a number pad can also suffer from the reverse problem. When Num Lock is enabled on those keyboards, some of the regular keys will type numbers instead of letters.

How Do You Type the Symbols on a Numpad?

  • In order to use the numeric key section of the keyboard’s Numpad, ensure the Num Lock key is pressed.
  • Next, press and hold down the Alt key.
  • As holding the ALT key, refer to the Alt code table and enter the character sequence you desire.
  • As soon as you leave the ALT key, your special symbol will appear.
Nandini Keshri
Nandini Keshri is a student, writer, and tech enthusiast. When not writing about tech, she loves to write poetry and explore the world.


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